PRIVACY & COOKIE POLICY

Last updated, June 2, 2026

1. Introduction

This Privacy & Cookie Policy for Interpretation Canada (doing business as InterpCan or IC) ("we," "us," or "our") explains how and why we collect, use, store, and share your personal information when you use our services ("Services"), including when you:

• Visit our website at https://interpretationcanada.ca
• Register for membership, events, or programs
  
• Communicate with us or engage in other related activities
  

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Policy.

If you have questions, please contact us at info@interpretationcanada.ca.

2. WHAT INFORMATION WE COLLECT

Personal information you provide

We collect personal information that you voluntarily provide, depending on your interactions with us (e.g., membership, events, or inquiries). This may include:

• Name, email, phone number, mailing address
  
• Organization, job title and any additional profile information you choose to share
  
• Account login details
  
• Billing information (processed securely by third-party providers)
  
• Event registration details and profile information
  
• Membership information
  

We do not intentionally collect sensitive personal information. However, you may choose to provide information (e.g., accessibility or dietary needs) that could be considered sensitive. Please only share such information if necessary.

Payment data

Payment information is processed securely by a third-party provider (Affinipay). We do not store payment card details on our systems. We do, however, store billing histories on our system.

Information collected automatically

When you use our Website, our analytics system (Google Analytics)  may automatically collect:

• IP address and general location (approximate, based on IP)
  
• Browser, device, and operating system information
  
• Usage data (pages visited, time spent, interactions)
  

This information is generally aggregated and used to improve our Website, services, and user experience.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and manage memberships, services, and events
  
• Communicate with you (including updates and support)
  
• Process payments and registrations
  
• Improve our Website, programs, and user experience
  
• Send marketing communications (with your consent—you can opt out anytime)
  
• Comply with legal obligations
  
• Provide a membership directory for user-to-user access (current members only and information displayed at the discretion of each individual)
  

We do not use your personal information for third-party behavioural advertising or retargeting.

4. LEGAL BASIS (CANADA)

We rely primarily on your consent (express or implied, as appropriate) to collect, use, and share your personal information, in accordance with Canadian privacy laws.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

5. SHARING YOUR INFORMATION

We may share your information with trusted third-party service providers who help us operate our Services, including:

• Website hosting and membership management (WildApricot)
  
• Payment processing (Affinipay)
  
• Analytics (e.g., Google Analytics)
  
• Security tools (e.g., reCAPTCHA)
  
• Login tools (WildApricot, Google, Microsoft)
  

These providers process information on our behalf and are required to protect it appropriately.

We may also share information if required by law or in connection with business transitions.

6. CROSS-BORDER DATA

Some service providers may store or process your information outside Canada (including in the United States). As a result, your information may be subject to the laws of those jurisdictions.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Ensure the Website functions properly (essential cookies)
  
• Understand how our Website is used (analytics cookies)
  
• Improve content, services, and user experience
  

We do not use cookies for third-party advertising or retargeting.

Types of cookies we use

Essential cookies

These are necessary for core functionality (e.g., security, login, bot detection).

Name:	Priority
Purpose:	Used by Bing Ads (bat.bing.com) to manage ad delivery and tracking, ensuring relevant ads are shown to users and performance is measured.
Provider:	www.google.com
Service:	Microsoft Bing Ads View Service Privacy Policy
Type:	server_cookie
Expires in:	session

Cross-border cookie data

Some cookie-related data may be processed outside Canada by our service providers.

Other tracking technologies

We may use tools such as web beacons or pixels to understand engagement with our Website and communications.

8. DATA RETENTION

We retain personal information only as long as necessary for the purposes described in this Policy, including:

• Active accounts 
  
• Event participation records
  
• Legal and financial obligations
  

We will retain account information indefinitely, unless the request to remove is made by the account holder or we undertake an account archiving process.

9. SECURITY

We use appropriate technical and organizational measures to protect your information. However, no system is completely secure.

If a data breach poses a real risk of significant harm, we will notify affected individuals and authorities as required by law.

10. MINORS

We do not knowingly collect information from individuals under the age of 18 without appropriate consent.

11. YOUR PRIVACY RIGHTS

You have the right to:

• Access your personal information
  
• Correct inaccuracies
  
• Request deletion
  
• Withdraw consent
  

To make a request, contact us at info@interpretationcanada.ca. For personal information held by systems other than our membership system, you will need to reach out to them directly.

If you have concerns, you may also contact the Office of the Privacy Commissioner of Canada.

12. UPDATES TO THIS POLICY

We may update this Policy annually at minimum. Changes will be posted on this page with an updated date.

13. CONTACT US

If you have questions about this Policy or your personal information, please contact:

Interpretation Canada
Privacy Officer
c/o Kerry Wood Nature Centre
6300 45th Ave
Red Deer, Alberta T4N 3M4
Canada

You can reach the privacy officer via the IC Administrator. Please contact info@interpretationcanada.ca.