Visitor Engagement Supervisor (FT) Dinosaur Provincial Park, AB. (12/09/2022)

  • 31 Aug 2022 5:04 PM
    Message # 12903005
    Anonymous member (Administrator)

    Visitor Engagement Supervisor

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    Posting Date: Aug 25, 2022

    Location: Dinosaur Provincial Park, AB

    Company: Government of Alberta

    Job Information

    Job Title: Visitor Engagement Supervisor 

    Job Requisition ID: 32178

    Ministry: Environment & Parks

    Location: Dinosaur Provincial Park

    Full or Part-Time: Full Time

    Hours of Work: 36.25 hours per week

    Regular/Temporary: Regular

    Scope: Open Competition

    Closing Date: EXTENDED - September 12, 2022

    Classification: Subsidiary 02B 3625 Program Services 3

    About Us

    The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:  

    We support Albertans in being proud stewards of air, land, water, and biodiversity by leading the work required for the desired environmental outcomes and sustainable development of natural resources.

    For more information about the Ministry of Environment and Parks, please visit our website at:

    Dinosaur Provincial Park, a UNESCO World Heritage Site, has an annual visitation in excess of 180,000-200,000 per year, primarily between April & October. The unique landscape of this site contrast the surrounding prairie landscape, making it an exciting destination for campers and day users alike. For more information about Dinosaur Provincial Park visit Dinosaur PP - Dinosaur Provincial Park | Alberta Parks


    Are you passionate about the visitor experience within Alberta’s parks and ensuring everyone has a quality time? Then please consider this exciting opportunity within Environment & Parks!

    The Visitor Engagement Supervisor is a core position that manages operational planning and supervision to the visitor services in the Dinosaur Area. You will be responsible for the planning, development, evaluating, supervising, and delivery of education and tour programs that clearly identify key goals and objectives of Alberta Parks and the Dinosaur Management Area. These objectives are delivered through well-planned and prepared programming for: public education, public interpretation, school programming, specialty programming, custom tours and all tourism operations within the Area.

    This position translates provincial policies and standards into visitor service programs and builds appreciation for cultural and natural resources, recreation activities, and education opportunities with Albertans. You will promote understanding and appreciation of and increases the knowledge of Alberta’s environment and site specific paleontological, natural, cultural, and geological resources found in the Park.

    Role (cont'd)

    Your responsibilities will include:

    • Assisting with the development of provincial policies, standards and procedures by identifying needs and providing input. This includes ensuring the park programs and services follow provincial policies, standards and procedures, and for identifying and developing specific park program direction. 
    • Providing information for plans, studies and reports pertaining to Visitor Services and associated facility development. All products must comply with department and provincial parks program goals, policies, guidelines and standards while ensuring efficient and effective integration of Visitor Services with other park programs and operations. 
    • Identifying needs and developing park communication plans and a broad range of communication projects that encompass all park operations. All products must comply with department and provincial park program goals, policies, guidelines and standards. 
    • Planning, developing, training, supervising and delivery of park personal interpretation, environmental education and outreach programs. 
    • Performing administrative functions that support the effective and efficient provision of Visitor Service programming in compliance with department and divisional financial, human resources, volunteer and administrative policies and procedures.
    • Representing park interests in collaborating with the general public, NGO’s, municipal government, businesses, corporations, school boards, regional and national tourism associations, and Indigenous communities for Visitor Service related interests.
    • Planning, negotiating and coordinating partnerships and volunteer initiatives at the park level for Visitor Service programs.



    • An undergraduate degree in education, science, history, resource management or related with 2 years experience in a progressively responsible related role; Equivalencies will be considered on a one for one basis (one year of education for one year of experience and vice versa). 
    • Valid Class 4 Drivers License.
    • Working knowledge of paleontology, geology, ecology, botany, zoology, western Canadian history, protected areas history and management, tourism industry, marketing and promotions, and social media.
    • Extensive knowledge of and demonstrated skills in interpretation and environmental education planning, delivery, evaluation, techniques, theory and strategic program planning.



    • Experience in performing arts such as theatre, music or dance.
    • Experience operating booking software such as ASPIRA.
    • Experience and skills with planning and delivery of small and large scale special events.
    • Strong interpersonal skills  problem solving, mediation and team skills; strong written and verbal communication skills. Experience in working with Indigenous Groups and other cultural groups often with English as a second language.
    • Experience in supervision, and an ability to motivate a wide variety of permanent, seasonal, contract and volunteer staff in an intense and demanding work environment.

    APS Competencies

    Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

    This link will assist you with understanding competencies: 

    Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

    Creative Problem Solving: Breaks straightforward problems down into manageable components to identify what needs to be done.

    Agility: Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.

    Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.


    $2,556.10 to $3,355.81 biweekly ($66,714.21 to $87,586.64 / year)


    Hours of Work: 36.25 hours per week and may require some evenings and weekends.

    Applicants are encouraged to provide a cover letter with clear and concise specific examples that demonstrate how their qualifications meet the advertised requirements and competencies.

    Position Location:

    • Dinosaur Provincial Park, 48 km north east of Brooks and 18 km from the village of Patricia.
    • Onsite accommodations are available for rent.

    What We Offer: 

    How To Apply

    Click on the “Apply” button.

    Candidates are required to apply for a job online. Please visit learn more about creating a candidate profile and other tips for the Government of Alberta’s online application system.

    If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system, click hereto access the main log in page where you are able to ‘Create an account’, reset your password (‘Forgot your password’) or ‘Sign In’ should you already have an account.

    Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

    Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at 

    Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

    Resources for applicants:

    It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) are encouraged to include the assessment certificate from IQAS or any other educational assessment service as part of their application

    Closing Statement

    This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

    We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

    If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, 
    please contact Jane McEwen at

    If this competition is closed as per the closing date noted above, please continue to check for a listing of current career opportunities with the Government of Alberta.

    Apply now »

    Last modified: 31 Aug 2022 5:05 PM | Anonymous member (Administrator)

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